Frequently Asked Questions:
If you have not opened your console consider sending it to Microsoft for repairs call 1-800-4MY-XBOX its their product they ought to be supporting it anyway!
Repair Home http://www.llamma.com/xbox/Repairs/repairs.htm
DVD specific problems including Dirty Disc Error http://www.llamma.com/xbox/Repairs/xbox_dvd_repair.htm
Buy Parts http://www.llamma.com/xbox/parts.htm
(all items listed as in stock are available)
If your Xbox is broken, generally you can replace one of three components to get it working again; either the Power Supply, Motherboard and Hard Drive or the DVD drive. To decide which part you need check out the short answer list
http://www.llamma.com/xbox/Repairs/short_xbox_diagnosis_answer_list.htm
How do I remove a DVD from a console when the tray won't open? http://www.llamma.com/xbox/Repairs/ejecting_dvd_drive_manually.htm
Buy Broken parts to repair DVD drive mechanical tray movement problems etc. http://www.llamma.com/xbox/ShoppingCart/Broken_Xbox_Parts.htm
Give up? Sell your broken Xbox to me for $50 and get a new one http://www.llamma.com/xbox/xbox.htm